September 23rd, 2016 | Singapore
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Singapore is the dynamic city-state in the heart of South-East Asia built upon business, commerce, and technology. Imagine the business energy of Hong Kong, the innovation of Seattle, and the dynamic cultural crossroads of New York planted in the thriving heart of one of Asia’s fastest-growing markets and you begin to understand this modern, urban marvel. It’s no wonder that WHD returns to this amazing city for a 4th consecutive year.


Singapore is continually ranked as one of the best places to do business globally. They welcome commerce and thrive on it. But at the same time they have broad cultural acceptance and direct point-to-point fiber connections across all of South East Asia, which makes Singapore the premier technological access point for the entire region.


Singapore is uniquely positioned — culturally, politically, and geographically. The harbor district is filled with architectural wonders, the food is served with international flare and superior quality, and the shopping and other attractions make it a city that should not be missed.


This small independent city-state has a large technological footprint spanning the globe. Dozens of technology companies are based here or use Singapore as their gateway to South East Asia, including LinkedIn, Acronis, Microsoft, Red Hat, and more. Find out what these industry leaders know about Singapore that you don’t.

Singapore Marriott Tang Plaza Hotel

Singapore Marriott Tang Plaza Hotel, 320 Orchard Rd, Singapore 238865

The Singapore Marriott Tang Plaza Hotel is strategically located just above Orchard Road MRT Station. Guests enjoy state-of-the-art furnishings in every room and suite, a luxury spa, and five award-winning restaurants offering Cantonese and international cuisine. Its ideal location puts visitors right in the center of it all – just moments from TANGS Orchard, Sentosa Island, Marina Bay, and other popular attractions.


To make a booking, please refer to the Marriott Tang Plaza Hotel website. If you are looking for different accommodation, please go to booking.com

Should you have any questions regarding the event, please don’t hesitate to email us at info@worldhostingdays.com.

How to Get Here

Singapore Tang Plaza Hotel is located at 320 Orchard Road, Singapore, approximately 22 kilometers from the Changi Airport.

By Car

Head to Pan Island Expressway (PIE) City. Turn off at Rochor Road exit along the PIE. Proceed along Rochor Road until the Newton Circus roundabout. Exit the roundabout onto Scotts Road. Continue on Scotts until you reach Orchard Road and the hotel will be on the left.

By Bus or Train

Depending on the time of day, train and bus service can take from 70 to 90 minutes. Several departure times, routes, and connections are available. There is a helpful mobile app available at the Apple App Store — GoThere.sg. Additional information is also available at the YourSingapore website: www.yoursingapore.com

By Taxi

A taxi from the Changi Airport to the hotel takes about 30 minutes and costs approximately 35 SGD (about $26.00 US or €24.00 EU). Exchange rates and individual taxi fares may vary. Tipping for taxi service is not expected in Singapore, but rounding up is a nice courtesy (“keep the change”).

Who is attending?

Munesh Jadoun

Founder and CEORackNap

Yusuf Nurrachman

CEO and founderRumahweb Indonesia

Edy Budiman

CEOPT Dewaweb

Kee Siak Chan

OwnerExabytes Network Sdn Bhd

David Loke


Jason Frisch

CEOTsukaeru.net Co., Ltd.

Jeffrey Khow


Eng Khim Hong

ManagerSingapore Post

Raymond Choo


Rendy Maulana


Ade Syah Lubis


Tony Hariman

Co-Founder & CTOCBNCloud

Sam Ng


Richard Chia


Joeri Borstlap

Managing DirectorResello


(Subject to Change)

September 23rd

Time Topic
8:30 amAdmittance and Registration
10:00 am
Welcome Speech
10:10 am
Webhost industry versus the MSP/Reseller market

Sam Renkema, CEO and Co-Founder, SpamExperts

Despite an anticipated merge of the two industries in the last 10 years, today the two markets remain differentiated. This presentation will provide insights on growth opportunities for service providers in the channel markets, and how companies are differentiating their services to drive long-term scalable growth.

10:30 am
Smart = Digital Future

Serguei Beloussov, CEO, Acronis

With the advent of cloud computing applications, services and storage, the digital world is now larger than the physical world. Cloud storage services and applications are projected to be a trillion-dollar global market by 2025. This explosion of data volume is driving up importance and value of data protection. A dizzying assortment of emerging technologies like the Internet of Things and artificial intelligence will drive this expansion even further. In this strange new world, how do individuals, businesses and government institutions cope with the accompanying need to protect all of that new data?

Serguei Beloussov is in a unique position to comment on emerging trends in the technology space. He has 21 years of experience investing in and leading global high-technology firms, including his current roles as chairman and CEO of data protection vendor Acronis, senior partner at technology venture fund Runa Capital, and executive chairman of virtualization vendor Parallels. A longtime supporter of innovation and development in science and education, he chairs the board of trustees of the Russian Quantum Center and sits on the governing board of the Center for Quantum Technologies in Singapore.

In his presentation, Beloussov will cover a wide-ranging array of emerging technologies as they relate to IT in general and cloud computing specifically, including the Internet of Things, robots, drones, self-driving cars, 3D printers, wearable tech, virtual reality, Big Data and artificial intelligence, quantum computers and teleportation. From his perspective as a leader

11:15 am
The Importance of Social Media Today and The Sóshlr Fit

Chris Greene, Group Manager Asia Pacific, Australia, Sóshlr

Social media platforms are the most widespread and instantaneous form of global communication and information-sharing used by consumers and businesses today. The number of users of social media platforms is as impressive as the rising adoption rate of social media by businesses. Are you capitalizing on social media as a low cost, far reaching, media rich channel to help grow your business? As a Web Host or Service Provider, do you have a social media management solution as part of your product portfolio to manage the need for an increasing social media presence for your customers?

Join us to learn more about the importance of social media as part of today’s marketing strategy. Also, explore Sóshlr, a low cost, easy to use social media management solution. www.soshlr.com

11:30 amCoffee Break
11:50 am
Finding the Holy Grail of Business Management Software

Rob Kuczynski, Director of Support, Ubersmith

Business management is a complex process with many moving parts and much potential for lost—or recovered—revenue. How do you select the best management tool for your billing, device management, and help desk ticketing? Rob Kuczynski, Director of Support, will share key best practices for selecting a business management tool, including why it’s so important to plan for a distributed team and vet platforms for extensibility. The ideal, of course, is to find the Holy Grail: one piece of software that can run every arm of your business. In reality, you often end up using at least a few software products to fulfill all of your needs. We’ll take a broad look at how you can ensure the solutions you're considering will enable you to run your business smoothly for years to come as you grow.

12:10 pm
CUSTOMER SUCCESS The secret power behind your ARPU

Sonya Kapoor, Head of Business Development, rankingCoach

Mass market hosting is changing. The golden era of growth has ended. In 2016, your hosting business’s success is no longer guaranteed by overall market swell. You need to generate growth to ensure security, and maximize success.

Creating this growth means increasing your ARPU by professionalising upselling and developing your exiting customers. At the same time, it means obtaining new clients from your competitor. The market is saturated. The only way is up.

But how do you do this? What upsells best for a higher rate of customer retention and lifetime? The answer is simple – sell your customers what they were looking for in the first place – sell your customers success.

Offering your customers success is the secret power behind retention, lifetime, average spending and recommendation rates. Their success is your success, start making it possible today.

12:30 pm
Multi – Cloud’ Strategy: How to automate and manage business process of selling multiple cloud services alongside your current products

Munesh Jadoun, Founder and CEO, RackNap

The Hosting and Datacenter industry has changed at a rapid rate. With growing competition, and customer’s changing demands, providers need to find ways to increase revenue, and selling cloud services is the perfect way to do that. To make your business survive in times to come, you need to become a one-stop-shop for your customers. On top of your existing product portfolio, you should sell multiple cloud options – Microsoft Azure, AWS, IBM – Softlayer, Openstack, and more. The good news is – as a Web Hoster or Datacenter, it is very easy for you to do this – you already have the infrastructure in place, and know how to ‘manage’ services for your customers. But how do you begin this? How do you simplify technical complicacies involved with selling cloud? How do you sell everything under one roof? How do you bill your customers? How do you automate your business? How do you manage business process of selling cloud services along with your existing services from a single platform? How do you ‘manage’ your customers’ cloud services? Munesh Jadoun, CEO, RackNap will be addressing these challenges, and share answers with his 16+ years of experience in the industry.

12:50 pm
Perimeter-Based WAF Security: Who's Coming Into Your Network?

Jaeson Yoo, SVP of Business Development, Cloudbric

With web attacks at an all-time high, web hosting companies are faced with a unique responsibility. Customers tend to rely on their hosting providers for their web security needs, but security shouldn’t be about building higher walls; rather, it should focus on building better gateways for your customers. Learn how perimeter-based WAF can provide elite web protection, eliminate customer complaints regarding web hacking issues, and keep your infrastructure clean.

1:05 pmLunch
2:05 pm
New features in Joomla! 3.7 and beyond

Viktor Vogel, Community Manager & Tech Evangelist

From buying groceries to working, Internet has reach into every aspect in our life. While ecommerce is increasingly important in our life, so does the demand on the trust and confidence. It is no longer the question whether should client subscribe for an encryption service, but rather who to choose? In this session, we will discuss how to choose the correct solution for your customer.

2:25 pm
SSL: from trust to profit

YiFa Tan, Account Manager, WebNIC

From buying groceries to working, Internet has reach into every aspect in our life. While ecommerce is increasingly important in our life, so does the demand on the trust and confidence. It is no longer the question whether should client subscribe for an encryption service, but rather who to choose? In this session, we will discuss how to choose the correct solution for your customer.

2:45 pm
Are you monetizing your email platform?

Brian Wilson, Business Development Manager, atmail

Gain an invaluable business advantage as Brian takes you through real examples of how atmail has helped hosting providers monetize their email in a secure and open environment. Also, be one of the first to receive an exclusive sneak-peek of our next generation email platform, atmail App Suite, offering advanced email functionality, and an alternative to Microsoft Office 365 and Google Apps, at a fraction of the cost.

3:05 pm
Managing Infrastructure the right way, making Dedicated as flexible as The Cloud

Pavel Guralnik, VP of Business Development, ISPsystem

Although the move to The Cloud has been a hot trend over the past years, some projects and services are fundamentally dedicated-centric. Providers who are managing their own infrastructure are thus constantly allocating resources to security, optimization, and cost-effectiveness of their Dedicated set-ups. Making infrastructure related processes as flexible and automated as The Cloud environment is not only vital to making a business more profitable, but also becomes the new standard. The session will focus on various issues facing dedicated and infrastructure management, and best practices for benefiting from automation.

3:20 pm
Spam: Are you part of the problem, or part of the solution?

Neil Schwartzman, Spamfighter, Executive Director, Cauce.org

Email spam accounts for almost 15 billion messages daily! Spam doesn’t just clog up user inboxes, worse still, spammers are exploiting your servers and networks to host and distribute their garbage. When that happens, your reputation takes a hit; you may find your network blocked by several domain and IP blacklists. There may be legal consequences as well. How do you prevent and remediate spam incidents?

4:00 pmFarewell reception


DIAMOND Partner PLATINUM Partner GOLD Partner
30 min. main.FORUM speaking slot guaranteed 20 min. main.FORUM speaking slot guaranteed 10 min. hosting.SESSION optional
Logo prominently placed on all Publications Logo placed on main Publications Logo placed on main Publications
20 sqm (5 m x 4 m) Diamond booth space at hosting.FAIR 12 sqm (4 m x 3 m) booth space at hosting.FAIR 6 sqm (3 m x 2 m) booth space at hosting.FAIR
2 co-exhibitors allowed 1 co-exhibitor allowed
3 badge scanners for the hosting.FAIR 2 badge scanners for the hosting.FAIR 1 badge scanner for the hosting.FAIR
15% discount on the booking of Marketing Opportunities 10% discount on the booking of Marketing Opportunities
Bookable Diamond Meeting Rooms Bookable meeting rooms Bookable meeting rooms
Unlimited standard tickets Unlimited standard tickets Unlimited standard tickets
Costs: 25,000 EUR Costs: 15,000 EUR Costs: 7,500 EUR

WHD.singapore 2015